Customer care
We're hereto help.
Email support: support@shopmarkhor.com
How long does shipping take?
Orders ship within 1–2 business days. U.S. standard shipping is $7.95 and takes an estimated 3–7 business days. It's free on orders of $75 or more. You'll get a tracking link by email as soon as your order ships.
What is your return policy?
Return eligible items within 30 days of delivery, unused and with tags and packaging. Return shipping for refunds is paid by the customer; exchanges are free with a prepaid label. Refunds go to your original payment method within 3–5 business days after we receive and inspect the return. Full policy
My item arrived damaged or wrong. What do I do?
Email support@shopmarkhor.com with your order number and photos. We'll send a free prepaid return label and a replacement or full refund.
Can the bag be worn crossbody?
Yes. The adjustable strap lets you wear it at the waist, across the chest or over the shoulder.
